Return and Refund Policy

At BESTOPRINT.COM, we strive to provide high-quality custom printing and packaging. If you receive a defective product, we will reprint and send the corrected item at no cost to you, provided the defect is determined by us, at our sole discretion. In most cases, you may be asked to submit digital photos documenting the defect and/or ship the defective products back to our customer service.

• Timeframe for complaints: All complaints must be registered within 3 days of receipt of the final product. If we confirm manufacturing errors or defects, we will rerun your job at no charge.
  
  
• Missing or incorrect orders: If you do not receive the items you ordered within 10 days after receiving your shipment confirmation, please contact us at info@bestoprint.com.
  
  
• Order quantity discrepancies: We guarantee that the number of items in your order will be within +/- 10% of what was originally ordered. In the rare case of an under-run exceeding 10%, we will offer a refund or store credit for the missing quantity.

To file a claim, please email us at info@bestoprint.com.